Description:

An ISO 20000 Major Incident Report Template is a guide that provides a standardized approach for reporting on major incidents. Major incidents are those that have a significant impact on organizational operations, and as such, they require a coordinated response from multiple parties.

The goal of the ISO 20000 Major Incident Report Template is to provide a common understanding of what information should be captured during a major incident, and to ensure that this information is consistently captured by all parties involved. The ISO 20000 Major Incident Report Template is designed to be used by organizations that have implemented ISO 20000, and by those that are considering doing so. It is also useful for organizations that are looking to improve their incident response processes.

Format: MS Word

The Features Included in Major Incident Report Template are:

• Incident Details
• Incident date and time
• Root Cause Analysis
• Lessons learned
• corrective Actions Taken
• Communication