ISO 20000 Customer Complaint Report Template

ISO 20000 Customer Complaint Report Template

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The ISO 20000 Customer Complaint Report is a document used to record and track customer complaints about a particular service. The report is designed to provide a comprehensive view of customer service issues and identify areas for improvement. It contains a description of the complaint, the customer's contact information, and a timeline of the complaint resolution process. It also includes a space for feedback from the customer and may include recommendations for improvement.

The report can be used by organizations to improve customer service and build customer loyalty by ensuring that customer complaints are addressed in a timely and effective manner. The report can also be used to track the progress of customer complaints and provide feedback to customers.

Format: MS Word

The Features Included in Customer Complaint Report Template are:

  • Customer Complaint Report

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