Description:

The ISO 20000 Configuration Management Process template is a process template that can be used to implement the Configuration Management Process required by the ISO 20000 standard. The template includes all the process steps, activities, and deliverables required by the standard, and can be customized to your organization’s specific needs.

This process template can be used as, or customized to meet your organization’s specific requirements. The template is designed to be used in conjunction with the ISO 20000 Toolkit, which contains all the other resources and templates needed to implement ISO 20000.

Format: MS Word

The Features Included in Configuration Management Process Template are:

• Introduction
• Purpose
• Scope
• Configuration Management Process Flow
• Configuration Management Lifecycle
• Service Providers
• Governance
• Roles and responsibilities