IT Vendor Management
Introduction
IT Vendor Management is the process of managing relationships with external IT vendors who provide services or products to an organization. The primary goal of IT Vendor Management is to ensure that these external vendors deliver the best value for the organization by meeting their needs, requirements, and expectations.
The IT Vendor Management process typically includes vendor selection, contract negotiation, performance management, and risk management. This involves assessing vendor capabilities, evaluating their products or services, negotiating pricing and terms, and establishing service level agreements (SLAs) to ensure that the vendor meets their commitments.
IT Vendor Management also involves monitoring vendor performance against SLAs, identifying and resolving issues, and conducting regular reviews to ensure that the vendor continues to deliver value and meets the organization's evolving needs.
Ultimately, effective IT Vendor Management enables organizations to achieve cost savings, improve service quality, and reduce the risks associated with outsourcing IT services to external vendors.
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3. Vendor Onboarding and Offboarding
