The Service Management Plan (SMP)  document that outlines how the Service Organization plans to deliver services to its customers. The SMP should be tailored to the specific needs of the Service Organization and its customers.

This Service Management Plan Template can be used to create a Service Management Plan for any Service Organization. The template is in Microsoft Word format and is fully editable.

 Service Management Template Includes :

• The Service Management Plan Template is a MS Word document that can be used by service providers to plan, implement, and control services.
• The template includes a table of contents, executive summary, service goals and objectives, service strategy, service delivery, service support, and continuous improvement.
• The template is intended to be used as a guide and can be customized to suit the specific needs of the service provider.

Format : MS Word