Description:

ISO 20000 Supplier Contracts are agreements between a supplier and a customer that outline the services to be provided by the supplier and the requirements that the supplier must meet in order to deliver those services. The contract typically includes details about the scope of services, pricing, service delivery timelines, service level agreements, and quality assurance measures.

The contract also outlines the supplier's responsibility for ensuring that IT services are delivered in accordance with ISO 20000 standards, which is a set of international standards for IT service management. ISO 20000 Supplier Contracts help to ensure that IT services are delivered to the highest quality, while providing the customer with assurance that their expectations will be met.

Format: MS Word

The  Features Included in Supplier Contract Template are:

• General
• Agreement
• Service and Supplier Requirements
• Processes
• Charging
• Measurement and Reporting
• Duration
• Termination and Early Termination
• Review Cycle
• Sign Off