ISO 20000 SMS Task Manager Template

ISO 20000 SMS Task Manager Template

ISO 20000 SMS Task Manager Template

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Description:

The ISO 20000 SMS Task Manager Template is a tool that will help you to ensure that all tasks related to the ISO 20000 Standard are carried out in a timely and effective manner. The template is designed to be used by organizations that have already implemented the ISO 20000 Standard, and wish to improve their SMS (service management system) performance.

The template is based on the ISO 20000 standard and includes all the necessary tasks that need to be carried out in order to comply with the standard. The ISO 20000 SMS Task Manager Template is a valuable tool that will help you to ensure that your SMS is compliant with the ISO 20000 Standard.

Format: MS Excel

The  Features Included in SMS Task Manager Template are:

  • Task description
  • Generate a change request form
  • Manage SLA with clients
  • Monitor the progress of current projects
  • Train e employees in new organizational practices
  • Organize meeting with clients to understand the requirements
  • Implement a cyber security policy
  • Create Underpinning contracts
  • Update Service catalogue update for new service
  • Test Management
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