Description:

The ISO 20000 Capacity Management Process template is a comprehensive document that outlines the procedures and processes that should be followed when managing capacity in any IT organization. The template covers capacity planning, performance management, capacity forecasting, and service level management. It provides detailed guidance on conducting capacity management activities, such as analyzing current and future capacity requirements, setting capacity limits and thresholds, and monitoring and optimizing resource utilization. The template includes a sample capacity management process and sample capacity management reports.

Format: MS Word

The  Features Included in Capacity Management Process template are:

• Purpose
• Scope
• Users
• Reference Documents
• Process Overview
• Capacity Plan
• Process Activities
• Roles and Responsibilities.
• Measurement and Reporting
• Managing Records
• Validity and Document Management