Implementation Issues Register Template

by Rajeshwari Kumar


An Implementation Issues Register Template in IT Governance is a structured document or digital form used to track and manage issues arising during an IT project's implementation phase or within the broader scope of IT governance initiatives. It serves as a centralized repository for recording, monitoring, and resolving various challenges, obstacles, or concerns that may hinder the successful execution of IT-related tasks or projects.

Implementation Issues Register Template

Types of registers for effective implementation

Registers can refer to various things depending on the context, such as: 

  • Hardware Registers: In computing, a register is a small amount of storage available on the CPU whose contents can be accessed more quickly than elsewhere. Effective implementation of hardware registers involves considerations like register allocation, usage, and optimization. 
  • Software Registers: In software, a register might refer to a particular type of variable that is directly tied to the CPU's registers for performance optimization. Effective implementation here might involve choosing the correct data type, understanding memory layout, and optimizing for speed. 
  • Registers in a System or Database: In this context, a register could refer to a list or record of events, items, or individuals. Effective implementation might involve considerations like data validation, security, and ensuring data integrity. 

The Role Of An Implementation Issues Register Template

Its significance can be understood through several vital functions:

  • Issue Identification and Documentation: The register provides a structured framework for identifying and documenting various issues that arise during the implementation phase. This includes technical glitches, procedural bottlenecks, organizational challenges, and more. By capturing these issues, it ensures that they are noticed and remembered.
  • Classification and Prioritization: It categorizes issues based on their severity, impact on project timeline, and potential risks. This allows teams to prioritize their efforts and resources towards addressing the most critical challenges first, thereby minimizing potential disruptions.
  • Risk Management and Mitigation: The register contributes to risk management efforts by systematically recording and categorising issues. It helps in proactively identifying potential risks and developing strategies to mitigate them. This proactive approach can significantly reduce the likelihood of costly disruptions and setbacks.
  • Accountability and Responsibility Assignment: The register includes fields for assigning responsibility for each issue. This ensures clear ownership of problems and that designated individuals or teams are accountable for their resolution. This accountability fosters a culture of ownership and drives timely action.
  • Status Tracking and Monitoring: It allows for real-time tracking of the status of each issue. This means stakeholders can easily monitor the progress of issue resolution efforts, ensuring that nothing falls through the cracks and that issues are promptly addressed.
  • Communication and Reporting: The register serves as a communication tool, enabling teams to report and share information about issues. This facilitates effective communication among stakeholders, helping them stay informed about the progress of issue-resolution efforts.
  • Lessons Learned and Continuous Improvement: The register provides a historical record as issues are resolved. This enables organizations to analyze and extract valuable lessons learned. These insights can be used to refine processes, update best practices, and enhance future implementations.
  • Compliance and Audit Trail: It provides a documented trail of issues and their resolutions. This can be invaluable for compliance purposes, demonstrating that organizations have diligently addressed any challenges that arose during implementation. It also serves as an audit trail for regulatory or internal assessments.
  • Facilitating Post-Implementation Reviews: The register supports post-implementation reviews by providing a comprehensive record of the challenges faced and how they were addressed. This aids in evaluating the overall success of the implementation and identifying areas for improvement in future projects.

Best Practices For Maintaining The Implementation Issues Register Template

Here are some best practices to ensure the template remains a valuable and functional tool:

1. Regular Updates: Encourage regular updates to the template as new issues arise and existing ones progress or are resolved. This ensures that the register remains current and reflects the project's status.

2. Clear Documentation: Ensure that all issues are documented clearly and comprehensively. Include essential details such as issue descriptions, dates, responsible parties, and impact assessments. Clear and consistent documentation makes it easier for stakeholders to understand the status of each issue.

3. Standardized Data Entry: Establish a consistent format and structure for entering data into the template. This consistency simplifies data entry and enhances the usability of the register.

4. Responsibility Assignment: Clearly define and assign responsibilities for issue resolution. Ensure that the responsible parties know their roles and deadlines for addressing issues.

5. Status Updates: Regularly update the status of each issue. Use distinct categories such as "open," "in progress," "resolved," or others to indicate the current state. This allows for a quick visual assessment of the overall project's health.

6. Prioritization: Prioritize issues based on their severity and potential impact. Focus resources on addressing critical issues first to prevent project delays or adverse outcomes.

7. Impact Assessment: Include an impact assessment for each issue, outlining how it affects the project's timeline, cost, quality, and other relevant factors. This information helps in decision-making and resource allocation.

8. Documentation of Actions: Record all actions taken to address issues. Include details of the steps, solutions, and outcomes. This history provides a valuable reference for future projects and auditing purposes.

9. Regular Reviews: Schedule periodic reviews of the Implementation Issues Register Template. This ensures that issues are remembered and continue to receive attention until resolution.

10. Escalation Procedures: Establish clear procedures for escalating issues if they cannot be resolved at the current level. Include guidelines for when and how issues should be escalated to higher management or specialized teams.


The Implementation Issues Register Template is a cornerstone in IT governance, providing a structured framework for identifying, tracking, and resolving challenges encountered during project implementation. Its significance cannot be overstated, as it serves as a safeguard against potential disruptions, a mechanism for risk mitigation, and a repository of crucial lessons learned. By adhering to best practices in maintaining this template, organizations ensure it remains a dynamic and invaluable tool. Regular updates, clear documentation, and standardized data entry foster a culture of transparency and accountability. Responsibly assigning responsibilities and regularly reviewing the register guarantee that issues are addressed promptly and effectively.