Software Change Request Example Template

by Rajeshwari Kumar


A Software Change Request Example Template in IT Governance is a standardized document or form used to facilitate the submission and evaluation of proposed changes to software systems within an organization. It is a structured framework for stakeholders to request modifications, updates, enhancements, or bug fixes to existing software applications or systems. The template typically includes specific fields and sections that capture essential information about the proposed change.

Software Change Request Example Template

Importance Of Using Software Change Request Example Template

Using a Software Change Request Example Template is paramount in ensuring a systematic and practical approach to managing software alterations. It provides a standardized framework streamlining the submission and evaluation process, enhancing clarity and consistency. This structured format compels requesters to furnish comprehensive information, reducing the risk of misunderstandings and expediting the review process for IT teams. Moreover, the template includes critical risk assessment and impact analysis sections, which are crucial in pre-empting potential disruptions. Compliance is also bolstered as the template aligns with regulatory standards, facilitating thorough documentation and approvals.

Additionally, it aids in resource allocation and scheduling, optimizing workforce deployment and tools. The template's prioritization feature enables organizations to focus on high-priority requests, ensuring a strategic approach to change management. Furthermore, it serves as a valuable record of all change requests, providing a historical perspective for future reference, audits, and process refinement. Using a Software Change Request Example Template in IT Governance elevates the efficiency, transparency, and compliance of the change management process, ultimately fortifying the stability and reliability of software systems.

Significance Of Software Change Request Example Template In Managing Software Development And Maintenance

  • Structured Process: The template provides a standardized format for submitting change requests. This structure ensures that all necessary information is captured consistently, facilitating a clear and organized workflow.
  • Clear Communication: It prompts requesters to provide detailed information about the proposed change. This clarity aids in understanding the nature and scope of the change, reducing the potential for misunderstandings between requesters and the development team.
  • Efficient Evaluation: The template streamlines the evaluation process for development teams and decision-makers. They can quickly review and assess the proposed changes without chasing down missing or unclear details.
  • Risk Management: In Risk Management, the template often includes sections for risk assessment. This helps identify potential risks associated with the change, enabling teams to address them proactively before implementation.
  • Impact Analysis: It also facilitates an impact analysis, allowing teams to evaluate how the proposed change may affect existing systems, ensuring that potential disruptions or adverse effects are considered.
  • Resource Planning: The template may include sections detailing the resources required. This aids in resource allocation, scheduling, and planning for the execution of the change.
  • Compliance and Documentation: It aligns with industry standards and compliance requirements for change management processes. This ensures that all necessary documentation and approvals are obtained, helping the organization comply with regulatory frameworks.
  • Prioritization: The template often includes fields for categorizing the urgency and priority of the change request. This helps establish a clear hierarchy of changes, allowing organizations to focus on critical and high-priority requests first.
  • Historical Recordkeeping: Completed templates serve as a historical record of all change requests. This documentation can be invaluable for future reference, audits, and analysis of past changes, providing insights into the evolution of the software environment.
  • Continuous Improvement: Analyzing completed templates over time can highlight areas for process improvement. Organizations can identify trends, common challenges, and areas where the template or the change management process can be refined for greater efficiency and effectiveness.

Key Components of Software Change Request Example Template

1. Requested by

  • This section captures the information about the individual or entity that initiated the change request. It includes details like the requester's name, contact information, department, or team.
  • Knowing who made the request is essential for accountability and communication within the change management process. It helps in facilitating further discussions or clarifications regarding the request.

2. Reason for the Request

  • This section provides a clear explanation of why the change is being requested. It outlines the specific need, problem, or objective the change intends to address.
  • Understanding the reason behind the request is crucial for evaluating its validity and priority. It helps decision-makers assess whether the change aligns with business goals, addresses a critical issue, or fulfills a user requirement.

3. Impact of Change

  • This section assesses the potential effects or consequences of implementing the requested change. It includes analysing how the change might impact existing systems, processes, or users.
  • Understanding the impact helps identify potential risks and plan any necessary adjustments or mitigations. It also aids in making informed decisions about the feasibility of the proposed change.

4. Status of Change Request:

  • This section indicates the current stage or status of the change request within the approval and implementation process. It may use categories like 'Pending Review', 'Under Evaluation', 'Approved', 'In Progress', 'Completed', etc.
  • Tracking the status of change requests is crucial for managing workflows and ensuring that requests are processed promptly. It provides transparency and accountability throughout the change management process.


The Software Change Request Example Template is a pivotal tool in IT Governance and software development. Its structured format and defined sections are a cornerstone for efficient change management. This template streamlines the entire change request process by capturing essential details such as the requester's information, reason for the request, impact assessment, and status tracking. The template's significance is underscored by its ability to foster stakeholder communication and understanding. It ensures that requesters articulate their needs comprehensively, enabling development teams to evaluate and implement changes effectively.